No refunds on any purchase.

Last updated: 10 November 2026

The policy in brief

The account and every study tool at Loksevak AI are free; money is taken only for the live test (one test or the series) and the Super Pack. Once a payment is made it is not returned for any reason, and a registration cannot be cancelled. Check the dates, the time and these rules before you pay.

A single live test

A test that is missed, started late, left unfinished or interrupted by a lost connection is not refunded. The test starts on Sunday at 11 AM; log in before the time and check your connection.

The live test series

The series is not refunded, even if one or more tests are missed. Every remaining test can be taken as usual. The series cannot be transferred to another person.

Super Pack

Payment is taken once a seat is confirmed, and there is no refund after that. Not attending an offline session does not earn a refund; session dates and venues are sent on WhatsApp in advance.

If a test cannot run on our side

If a live test cannot run for technical reasons, it is held on the next available Sunday or on an announced day, and your registration carries over to it. No money is returned in this case either.

Charged twice by mistake

If the same purchase is charged twice from the same account, that is treated as a payment error, not a refund of a purchase, and the extra amount is returned through the payment gateway to the original method. Email support@loksevak.ai from your registered number with the transaction ID.

Changes to this policy

Any change is published on this page with its date. The rules in force on the day you paid apply to your purchase.